Fabric Care Guide

Vacuum upholstery regularly with an upholstery attachments.

To prevent fading, avoid exposing upholstered pieces to direct sunlight.

Spot clean with a damp cloth or sponge, don't rub, treat stains immediately.

For persistent stains and overall cleaning, contact a professional upholstery cleaning company. View additional information if you purchased a 4-year extended protection plan.

IMPORTANT: Improperly cleaning your sofa may permanently damage your fabric or leather and void your warranty. Always spot test in an inconspicious area before proceeding. If you've purchased a protection plan please reach out to our chat team before attempting to remove a stain. We always advise not to machine wash any part of your uphlostery goods.  The fabric will likely become undone in the wash. You risk damage even by putting it on a low or cold cycle. Furthermore, excess water exposure will cause the fabric to shrink. So, if you took the upholstery off some pillows, you may not be able to get them back on after the wash.

We do not accept COM for our products.

W (WATERBASED):

Fabrics labeled cleaning code “W” should only be cleaned using water-based cleaning methods. Before cleaning, it’s best to vacuum your furniture, being sure to get between cushions and in crevices to avoid rubbing in dirt further.

Mix a few drops of mild soap with warm water (Distilled water may be recommended). Tip: Add a few drops of vinegar or baking soda to help remove odors.

Before applying to soiled area, it’s best to test on an inconspicuous area of your furniture.

Apply a very small amount of your cleaning liquid with a clean, soft rag or microfiber towel, and gently blot the treated area. You can add more cleaning liquid if necessary but it's best to start small to avoid water marks.

Allow to air dry.

SW/WS (SOLVENT or WATER):

Water-based or solvent-based cleaners.

You can use either a water-based cleaner or a solvent-based cleaner. Always pre-test in an inconspicuous area first.      

Cushion casings should not be removed and laundered.

S (SOLVENT BASED):

Cleaning code “S” fabrics should be cleaned with a dry
solvent cleaner only, never with water. Before cleaning, it’s best to vacuum
your furniture, being sure to get between cushions and in crevices to avoid
rubbing in dirt further.

Prior to cleaning, make sure the area is well ventilated. Open windows or doors if needed.

Before applying to soiled area, it’s best to test on an inconspicuous area of your furniture.

Apply a very small amount of your cleaning liquid to the treated area and let sit for 5-15 minutes. Use a light fabric brush to agitate the area if needed. You can add more cleaning liquid if necessary but it's best to start small to avoid water marks.

Drop cloths should be used to protect wood floors and legs of the sofa. If solvent is accidentally sprayed or dripped onto wood, it should be wiped off immediately.

Allow to air dry.

A Wyzenbeek test is primarily used in North America. It tests the fabric by rubbing it with cotton duck fabric or abrasive wire, across the warp and filling directions. This motion is called a double rub.

A score of 10,000 or less: Decorative use

10,000 to 20,000: Light domestic use

20,000 - 25,000: General domestic use

25,000 - 30,000: Heavy domestic use

30,000 or more: Commercial use

A score of 30,000 or more means that a fabric is commercial grade, it can be used on heavy duty furniture and would be suitable for any commercial environment.

LEARN MORE ABOUT RUB COUNTS HERE CLICK HERE

Fabric Pilling is Not a Fabric Fault or Defect

Score 5                        No pilling or fuzzing 

Score 4                        Slight pilling or fuzzing

Score 3                        Moderate pilling or fuzzing

Score 2                        Severe pilling or fuzzing

Score 1                        Very severe pilling or fuzzing

Even extremely high-quality material has the potential to develop these pesky little pills because pilling is not a fabric defect or fault. It is fabric fibers’ natural reaction to friction being applied through normal wear and tear.